営業時間変更のお知らせ

Payment, Shipping, and Delivery

PAYMENT & SHIPPING

Payment Methods

【Credit Card Payment】

●You can pay by credit card.
●All credit cards with the VISA, MasterCard, JCB, or American Express logo are accepted.


【Bank Transfer】

●You can pay by bank transfer.
Bank Name: Sumishin SBI Net Bank
Branch Name: Kiwi Branch (109)
Account Type: Savings
Account Number: 7931466
Account Holder: Aruto Omura
*Customers are responsible for bank transfer fees.


【PayPal】

●If you have a PayPal account, you can pay with PayPal.
●To pay, select PayPal at checkout and log in to your account.


【Cash on Delivery (COD)】

●You can use Yamato Transport's Cash on Delivery (COD) service.
●You can use Kuroneko Web Collect for card payments upon delivery. Please inform the delivery staff of your payment method upon receipt.

●Before using COD, please review the "Terms of Use for Cash on Delivery (COD)" below. A sales agreement is formed upon completion of your COD order, and you are deemed to have agreed to all terms.

Terms of Use for Cash on Delivery (COD)

When using Cash on Delivery (COD), please ensure you have reviewed and agreed to all of the following terms before placing your order.

●A "Cash on Delivery Fee" will be charged according to the total amount of your order (product price + shipping fee).
●Upon receipt of the product, you will pay the total order amount + the cash on delivery fee.

[Cash on Delivery Fees]
¥0 to less than ¥10,000 ・・・¥330
¥10,000 to less than ¥30,000 ・・・¥440
¥30,000 to less than ¥100,000・・・ ¥660
¥100,000 to less than ¥300,000・・・ ¥1,320

●For COD orders, we will make a preliminary phone call to confirm your order. Please note that shipping will proceed only after we have confirmed the buyer's intention to receive the item.

●In mail order, a sales contract is formed at the time an order is placed. Unilateral cancellations or refusals to receive an item due to customer convenience after shipping are not permitted.

●If a product is returned to our store due to reasons attributable to the buyer (whether intentional or accidental), such as refusal to accept delivery or prolonged absence, the buyer will be charged for the actual costs incurred, including round-trip shipping fees, COD fees, and packing materials (this also applies to orders where free shipping was initially provided).

●If the buyer does not agree to cover the actual costs, we may consider legal action, including claims for damages based on business obstruction.

●We appreciate your understanding and cooperation for fair transactions. If you have any questions, please contact us by phone or email before placing your order.

Shipping Methods and Fees

【Yamato Transport】

●Shipping fee: Uniform ¥770 nationwide (excluding Hokkaido, Okinawa Prefecture, and some remote islands, where the shipping fee is ¥1,210)
●Mainland Japan: Free shipping for orders totaling ¥30,000 or more
●Domestic remote islands and some regions: Free shipping for orders totaling ¥100,000 or more
●International: Free shipping for orders totaling ¥100,000 or more
EMS International Shipping Services

[Time Slots for Delivery]
Morning / 14:00-16:00 / 16:00-18:00 / 18:00-20:00 / 19:00-21:00

●Orders placed by 2 PM on the same day will be shipped immediately; orders placed after 2 PM will be shipped the next day.

*Please note that depending on store conditions, same-day shipping may not be possible even for orders placed by 2 PM.

●If you choose bank transfer, your order will be shipped after payment confirmation.

●Orders and inquiries placed on regular holidays will be processed on the next business day.